If you have any questions regarding the new changes and how they affect your auxiliary, please call (877) 983 7300 or email HELPP@arrowgames.com
New Regulatory Changes for Break Open Tickets in Ontario
Welcome to the HELPP website for break open tickets.
We have designed this site to provide you with the latest information on break open ticket sales in Ontario.
In June 2015, the Alcohol and Gaming Commission of Ontario (AGCO) released revised Terms and Conditions for Lottery and Break Open Tickets. The latest versions are available in our Download Centre below.
Download Centre
- Break Open Ticket Terms & Conditions
- Break Open Ticket Application
- Break Open Ticket Report
- BOT Seller Application Form
- Break Open Expense Maximums
- AGCO Information Bulletin 060
- AGCO Information Bulletin 062
- AGCO Information Bulletin 065
- AGCO Information Bulletin 073
- Debit Card Flyer
- Debit Card Poster
- Lottery Licensing Policy Manual
- Lottery Terms & Conditions
Nevada Gold Dispenser
Contact Information
Ticket Information
- BN1 HELPP (Form #9011Y)
- BN3 HELPP (Form #9042ZG)
- HELPP Audit Sheet
- BOT Revenue & Expense Calculations
- BOT FAQs
- Break Open Ticket Containers
BOT Manual
BOT Manual Appendices
- A — BOT & Lottery Terms & Conditions
- B — Generic Agreement Between Licensee & BOT Seller
- C — Application for Registration as a BOT Seller
- D — AGCO Information Bulletin 60
- E — Sample Completed BOT Application Form
- F — Sample Completed BOT Lottery Report
- G — Schedule of Approved Ticket Types
- H — Request for Customer Information
- I — Break Open Ticket Containers
- J — Key Training Information for Volunteers and Staff Selling BOTs
- K — HELPP Ticket Security Features
- L — Audit Sheets & Reconciliation Forms
- M — License Amendment Request Letter
- N — Carrying Unsold Tickets to New License
- O — Reconciliation Worksheet
- P — AGCO Information Bulletins 62 & 65
- Q — FAQs